Value & Delivery

SERVICE DELIVERY PROCESS:

At CRISP ENVIRONMENTS, we have developed a complete management system that transforms the way our teams think, behave, and perform their jobs. It might also change the way you manage.

Service Delivery Process

All team members have real-time visibility to their individual results and understand how their role directly impacts site performance.

Manage

Allowed users have access to quality audits, safety data, financials, training, surveys, and more.

Measure

Customizable Key Performance Indicators (KPI) tracking captures the information that is most important to your facility.

Improve

All team members have real-time visibility to their individual results and understand how their role directly impacts site performance.

Value Through Controls, Systems & Processes

Quality Control

Every business promises quality service. How do you know if they will actually deliver?

We use specialized quality control technology to track and report our performance for incredible data-backed insight and transparency.

We Make Communication Easy

We also use our app as a communication hub. It's fast and easy, and you'll always know your requests are going to the right place.

The best part: you'll never have to install complicated software programs. All you have to do is send an email, log into a website, or (optionally) download a simple app.

WE INSPECT REGULARLY

We continually inspect your facilities and measure our own cleaning performance in quantifiable ways. Photos, timestamps, and GPS ensure each inspection accurately reflects how well everything was cleaned.

You can always check our performance via our web portal. As soon as you log in, you'll see a dashboard with all our quality control data at a glance: our average inspection scores over time, how many inspections we've performed, our average response time for any issues, and more.

CRISP ENVIRONMENTS also compiles regular reports that give you greater insight into our performance. We've found this is a great way to communicate with our clients about our quality, what we're doing to improve, and our process.

Here's How It Works

Whenever you need to put in a work order request or report a problem, you send an email to our dedicated address (or fill out a quick form on your computer or phone, whichever you prefer).

CRISP ENVIRONMENTS automatically creates a ticket for each request.

Our team gets the request immediately, assigns it to the right person, and makes sure it's taken care of fast.

You can check on the status of an issue at any time just by logging into your account.

We track how fast it takes us to respond to every issue. This helps us know if we are responding to your concerns and requests quickly.

Sustainability for All Environments

At CRISP ENVIRONMENTS, we are committed to environmental sustainability, health, and safety. Sustainable business practices are fundamental to our operations and every environment. Therefore, we have mutual success interests with the clients that we serve. We believe that the environment shapes human behavior.

There have been many discoveries in a variety of ways that the buildings we live in, work in, and play in have an effect on our behavior and our actions. The way we react and respond is often tied to the environment that we find ourselves in. Therefore, we must make our environments crisp and clean to create comforting spaces for all.

Cleaning Services:

Integrate Sustainability Measures

Green cleaning is about more than just green chemicals and consumables. A true green cleaning program also has the appropriate equipment, tools, and perhaps most importantly, training for these procedures.

Not only do we promote green cleaning initiatives that maintain LEED™ certified projects, but we also recommend programs that encourage reuse, recycling, and compost. We've provided consulting and project management that targets zero-waste services, energy and water efficiency, environmental education, and carbon footprint reduction. Cleaning services can implement several sustainability measures to reduce their environmental impact, including:

  • Using Eco-friendly Products

    Use green cleaning products that are made from non-toxic, renewable ingredients. These products can reduce allergens, pollutants, and volatile compounds.
  • Reducing Water Usage

    Conserving water can help preserve local ecosystems and conserve a valuable resource for future generations. It can also reduce water and energy expenses.
  • Reducing Waste

    Recycle empty product containers and reuse microfiber cloths.
  • Using Energy-efficient Equipment

    Use efficient equipment and methods to conserve resources like electricity.
  • Training Staff

    Train staff on sustainable cleaning practices to ensure they consistently adhere to eco-friendly policies.
  • Using Sustainable Transportation

    Use hybrid cars or other sustainable transportation practices.
  • Establishing Sustainability Indicators

    Set indicators for sustainability to monitor, report, and continuously improve.
  • Educating Employees

    Place recycling bins in easily accessible areas and educate employees on what can and cannot be recycled.

Landscape Services:

Green cleaning is about more than just green chemicals and consumables. A true green cleaning program also has the appropriate equipment, tools, and perhaps most importantly, training for these procedures.

Not only do we promote green cleaning initiatives that maintain LEED™ certified projects, but we also recommend programs that encourage reuse, recycling, and compost. We've provided consulting and project management that targets zero-waste services, energy and water efficiency, environmental education, and carbon footprint reduction.

Sustainability measures in landscape services primarily focus on minimizing water usage, reducing chemical reliance by using natural pest control methods, selecting native plants adapted to the local climate, implementing efficient irrigation systems, using recycled materials, and properly managing waste generated during landscaping projects.

Key sustainability measures in landscape services:
  • Plant Selection:
    • Native plants: Prioritize planting native species which require less water and are better suited to the local environment, supporting local biodiversity.
    • Drought-tolerant plants: Choose plants with high drought tolerance to minimize water needs.
  • Water Management:
    • Efficient irrigation systems: Install drip irrigation systems to deliver water directly to the roots, minimizing water waste.
    • Rainwater harvesting: Collect rainwater to use for irrigation.
    • Smart controllers: Utilize smart irrigation controllers that adjust watering based on weather conditions.
  • Chemical Management:
    • Integrated pest management (IPM): Employ biological and cultural controls for pest management before resorting to chemical pesticides.
    • Organic fertilizers: Utilize natural fertilizers like compost or manure instead of synthetic chemicals.
  • Maintenance Practices:
    • Mulching: Apply mulch around plants to retain moisture, suppress weeds, and protect soil.
    • Proper pruning: Prune plants regularly to maintain their health and shape.
    • Lawn care practices: Reduce mowing frequency, leave grass clippings as mulch, and consider alternative lawn options like clover.
  • Construction Practices:
    • Erosion control: Implement measures to prevent soil erosion during construction, like silt fences.
    • Recycled materials: Use recycled materials for hardscaping elements like pavers and pathways.
    • Minimal soil disruption: Minimize disturbance to existing soil during planting and construction.
  • Waste Management:
    • Recycling and composting: Recycle yard debris and compost organic waste to reduce landfill waste.
    • Proper disposal: Dispose of hazardous materials like chemicals responsibly.
Benefits of Sustainable Landscaping:
  • Environmental benefits: Reduced water usage, minimized chemical pollution, improved air quality, and enhanced biodiversity.
  • Economic benefits: Lower water bills, reduced maintenance costs due to less pesticide use.
  • Social benefits: Improved aesthetics, increased community engagement, and educational opportunities regarding environmental practices.

FACILITY SERVICES

Integrate Sustainability Measures

Sustainability measures across facility include: Conducting sustainability audits, implementing energy-efficient systems, utilizing green cleaning products, optimizing water usage, performing preventive maintenance, incorporating sustainable design elements in new builds, monitoring carbon footprint, engaging stakeholders, procuring eco-friendly materials, and optimizing space utilization to reduce environmental impact and promote responsible resource management within a facilities.

Key sustainability measures in facility services:
  • Energy Efficiency:
    • Conduct energy audits to identify areas for improvement.
    • Install energy-efficient lighting fixtures.
    • Upgrade HVAC systems with high-efficiency models.
    • Implement smart building controls to optimize heating and cooling schedules.
    • Utilize renewable energy sources like solar panels where possible.
  • Water Conservation:
    • Install low-flow plumbing fixtures like faucets and toilets.
    • Implement water-efficient landscaping practices.
    • Monitor water usage and identify leaks for repair.
    • Utilize rainwater harvesting systems for irrigation.
  • Waste Management:
    • Implement comprehensive recycling programs for paper, plastic, electronics, and other waste streams.
    • Reduce single-use items like disposable cups and utensils.
    • Compost food waste where feasible.
    • Partner with waste disposal companies that prioritize recycling and responsible waste management.
  • Green Cleaning Practices:
    • Use eco-friendly cleaning products with reduced chemical content.
    • Train cleaning staff on proper chemical handling and dilution techniques.
    • Opt for reusable microfiber cloths instead of disposable paper towels.
  • Sustainable Procurement:
    • Prioritize purchasing sustainable building materials with recycled content or low environmental impact.
    • Source energy-efficient appliances and equipment.
    • Evaluate suppliers based on their environmental sustainability practices.
  • Employee Engagement:
    • Educate staff about sustainable practices and encourage participation.
    • Implement awareness campaigns to promote energy and water conservation.
    • Provide incentives for eco-friendly behaviors.

Key Performance Indicators (KPIs) for measuring sustainability in facility services: Energy consumption per square foot, Water usage per occupant, Waste diversion rate, Greenhouse gas emissions, and Percentage of sustainable materials used in procurement.

Headquarters

600 B Street, Suite 300

San Diego, CA 92101

Mailing Address

2307 Fenton Pkwy, Suite 107-121

San Diego, CA 92108

info@crispenvironments.com

Mon - Fri: 8:00 AM - 5:00 PM